Richmond, IN 47374
APPOINTMENT CANCELLATION POLICY
Appointments must be cancelled within 24 hours. To cancel online - visit the Book An Appointment page, click on the Manage Appointments link, access your account and click the cancel button. You can also call the Center (765) 373-8253.
MISSED APPOINTMENT POLICY
In an effort to better serve our patients, we ask that you give a minimum of 24 hours notice if you are unable to keep your appointment. We will be happy to reschedule your appointment at a time that is more convenient for you. This time has been reserved for you, and your health care is important to us.
If you do not cancel your appointment with at least 24-hour advance notice or you fail to keep your appointment, you may receive a charge of $50.00.
An excessive amount of missed appointments could result in being discharged from our practice.
If you are late for your appointment, the receptionist will do the following:
- Check with the provider or staff and see if you can be seen without delaying other scheduled appointments
- Reschedule for another day
- Reschedule same day for a different time
Refunds apply only to the Initial Bundle Discount Package. Refund requests must be made in writing by emailing admin at indianamedicalweightloss.com within 30 days of your Initial Medical Consultation. You will be fully refunded less the full price of your initial consultation ($198). No refunds will be allowed on the Follow Up Visit Bundle Discount Packages.